Need help?

Email

Email is the fastest way to reach us, and a real person reads every message and writes back. We aim to reply within two business days.

Bug report template

If you are reporting a bug, these details help us fix it faster.

Phone model:    e.g. Pixel 8 Pro
Android version: e.g. 14
Kinoku version: Settings → About → Version
What I did:     Steps to reproduce
What happened:  What went wrong
What I expected: What should have happened
Screenshot:     Attach if possible

Feature requests

We like feature requests, so send them to the same email and start the subject with [FR]. The public roadmap at /roadmap shows what is being worked on, weighed up, or already shipped, and nothing on it is a release promise.

Community

The subreddit at r/kinoku is a place to ask questions, share your training, or tell us what to build next, and we read every post.

Subscription & billing

Google Play handles every subscription, so you cancel or change one in the Play Store app rather than in Kinoku:

1. 1. Open the Google Play Store app.
2. 2. Tap your profile → Payments & subscriptions → Subscriptions.
3. 3. Find Kinoku and tap Cancel or Manage.

Google Play decides who gets a refund, and within 48 hours you may be able to ask for one depending on the purchase; after 48 hours, email us for purchase support. The rules are set out in Google Play's current refund policy.